Account Associate - State Farm Agent Team Member
Full Time • Memphis, TN
Responsive recruiter
Benefits:
- Base pay+ commission structure
- License Reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Health insurance
Join a Team That’s Growing, Supportive, and Committed to Excellence
At Shantorra Owens State Farm Agency, our mission is simple: to provide and protect. For over 17 years, I’ve dedicated my career to serving the people of Shelby County—helping families and businesses safeguard what matters most through personalized insurance solutions.
Our agency is more than just a workplace—it’s a team. We foster a supportive, collaborative, and growth-minded culture where each member is valued, encouraged, and given the tools to succeed. We are passionate about professional development, building long-term careers, and celebrating wins—big or small—as a team.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shantorra Owens - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shantorra Owens - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Ability to obtain Property Casualty and Life Health License
*We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.*
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Memphis, TN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none